Faq

What is your returns policy?

We offer a two week returns period, during which you can return any items...

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What is your exchange policy?

We offer a one month exchange period, during which you can exchange any items purchased for a...

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What is your returns and exchange policy for personalised items?

At Banvard & James we offer personalisation on a selection of products. Our in house...

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Terms & Privacy

Banvard & James Privacy Policy-----This Privacy Policy describes how your personal information is collected,...

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What are your delivery options within the UK?

We offer FREE standard (3-5 working days) UK delivery on all orders over £65....

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Do you ship to Europe?

We offer FREE standard (4-7 working days) European delivery on all orders over £150. Europe...

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Do you ship to the USA and Canada?

We offer FREE standard (4-7 working days) delivery to the USA on all orders over...

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Where else do you ship?

Australia & New Zealand Standard (4-7 working days) - £16.50 Standard (4-7 working days) -...

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